If you’ve read my book, you know I had a less than magnificent experience working with Deckers (company that owns Teva, Simple, Uggs) in China. In the Spring of 2011 I stopped by their office near Santa Barbara, California, and dropped off a copy of Where Am I Wearing?
That started a dialog and I eventually asked them if they would like to make a statement to include in the new edition. I wasn’t able to include the entire statement, so I’m placing the it here:
Deckers Statement for Kelsey Timmerman’s book
We apologize for any difficulties that you encountered while researching your book. As you said, having a customer travel to a factory to see where their shoes are made is an unusual request that we hadn’t gotten before and didn’t respond as well as we could have.
Our Corporate Responsibility (CR) Program has come a long way since the first edition of Where Am I Wearing. Since 2007, we have created a CR department and hired a director to help manage our efforts towards minimizing our social and environmental impact. We’ve also increased our transparency by making our list of factories public, and creating a CR website where you can find information about various Deckers programs.
As for the focus of our program, we have organized our CR efforts into three main areas: fair and safe factories, environmental sustainability, and community engagement.
Fair and Safe Factories: We recognize our responsibility to ensure that working conditions in the factories are fair and safe for workers. In 2008, we launched our Ethical Supply Chain (ESC) program. This includes the Deckers Supplier Code of Conduct, which communicates our expectations for working conditions in the factories we partner with and also involves monitoring all of our key suppliers and factories at least once per year. The results of these audits are tracked through our supplier scorecard, and we use a corrective action plan with suppliers to address any issues that demand attention.
Environmental Sustainability: We are committed to reducing the environmental impact of our operations and products, so we have launched a project to measure our environmental footprint in our offices, retail stores, distribution centers, transportation and logistics. We are also collaborating with the Outdoor Industry Association and have joined its Eco Working Group. This is a group of companies working together to develop a common tool for suppliers to address social and environmental issues around product design and manufacture.
Community Engagement: Our company is committed to supporting our communities, and we encourage our employees to do the same, which is why we created two company initiatives, Deckers Goods and Deckers Gives. Through Deckers Goods, we encourage our employees to volunteer in the community and donate to local charities through incentive and matching programs. And through Deckers Gives, we have donated over $2.4 million and over 220,000 pairs of shoes to charitable organizations since 2006.
Learn more about Deckers social responsibility & sustainability progams